Terms of Use

1. About these Terms

These Terms of Use ("Terms") govern your use of the website songive.com and the personalised song creation services ("Service") that we provide through it.

The Service is operated by G Younis Properties Ltd, registered in England and Wales under number 15186217 ("Songive", "we", "us"). Company details are available in the Companies House register.

By using the Service, placing an order, or ticking "I agree to the Terms of Use and Privacy Policy." at checkout, you confirm that you have read these Terms, understand them, and agree to follow them. If you do not agree, do not use the Service.

These Terms should be read together with our Privacy Policy.

2. Age

The Service is intended only for people over 18. By using the Service, you confirm that you are 18 or older.

A song may be dedicated to a child (for example, for a birthday), but the order must be placed by an adult parent or legal guardian.

3. What the Service is

You fill in a short description (the recipient's name, occasion, relationship, mood, language, and so on), and we create for you:

  • song lyrics, written with the help of artificial intelligence;
  • an MP3 audio file of around 2:30–3:00 minutes;
  • a private gift page with a unique link.

Before payment, you can listen to a partial preview. The preview gives an idea of the direction of the song, but it does not guarantee that the final version will be the same in words, melody, arrangement, or vocals. The full song and gift link become available after payment.

The Service is fully digital. We do not produce CDs, vinyl records, cards, or printed products.

4. Order and payment

4.1. Placing an order

To order a song, you:

  • complete the order form;
  • provide a valid email address;
  • optionally listen to the preview;
  • pay for the order through our payment partner;
  • confirm your agreement to these Terms and the Privacy Policy.

The contract between you and Songive is formed when we send you an email confirming the order and providing the gift link.

4.2. Price

The current price is shown at checkout in your local currency, including applicable taxes. Payments are processed by our payment partner – we do not see or store your full bank card details.

4.3. Right to refuse an order

We may refuse to fulfil or cancel an order at our discretion, including if:

  • the description breaches section 6 (Acceptable use);
  • the order is flagged by the automated moderation system;
  • we suspect fraud or chargeback abuse;
  • payment fails or is reversed;
  • the request is technically impossible to fulfil.

In these cases, we refund the amount paid.

5. Refunds

In short. The digital service is provided immediately, and by placing an order you ask us to start work straight away. This means that you waive the standard 14-day right to cancel under the UK Consumer Contracts Regulations 2013. A refund is available only if we could not create the song or made a technical error. A refund is not given for subjective quality, AI pronunciation features, your perception of the lyrics, or the recipient not liking the result.

5.1. Waiver of the right to cancel

By confirming your order, you expressly agree that we may start providing the digital service immediately, and you acknowledge that once the song has been created and made available to you, the right to cancel under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 is lost.

5.2. When we refund

  • if the song was not technically created;
  • if the file is corrupted and we cannot restore it;
  • if we delivered the wrong order to you;
  • if we, at our discretion, agree to refund as a gesture of goodwill.

5.3. When we do NOT refund

  • subjective mismatch with taste;
  • pronunciation, stress, or phonetic features typical of AI generation;
  • the recipient not liking the song;
  • the description being too general or contradictory (see section 7).

5.4. Free regeneration

At our discretion, we may offer a free regeneration instead of a refund. This is a gesture of goodwill, not your right.

6. Acceptable use

By placing an order, you agree not to use the Service for:

  • inciting hatred, threats, harassment, or discrimination;
  • defamation or insults aimed at specific people;
  • sexually explicit content or content directed at minors;
  • illegal activity or the glorification of it;
  • creating songs about real people in order to deceive, discredit, or impersonate them;
  • infringing intellectual property rights (for example, attempting to reproduce copyrighted lyrics).

Our automated moderation system may reject or pause an order that breaches these rules. In some cases, we may end our relationship with you.

7. The song is created by artificial intelligence

7.1. Quality of the result

The song is created by artificial intelligence models. This means that:

  • we do not guarantee specific words, rhyme, rhythm, melody, timbre, or vocal style;
  • pronunciation of proper names, stress, and phonetics – especially in Russian, Tatar, and other languages with complex phonetics – may differ from what you expect;
  • the AI model may produce an unexpected, strange, or aesthetically unsuccessful phrase – this is a known feature of generative models, not a defect in the service;
  • the result depends heavily on the quality of your description: vague or contradictory descriptions produce vague and generic songs.

7.2. Uniqueness

Because of the nature of AI, your song may be similar to other songs created by the same or a similar service. We do not guarantee absolute uniqueness.

7.3. No promises of chart success

The Service creates a personal gift, not a commercial release. We do not promise that the song will be of studio-recording quality, suitable for radio play, or suitable for commercial use.

8. Intellectual property and licence

8.1. What we give you

After payment, we give you a perpetual, worldwide, non-exclusive, non-transferable licence to use the resulting song (lyrics and audio) for personal, non-commercial purposes: to give it to the recipient, share the link with loved ones, or play it at a family celebration.

8.2. What you may not do

Without separate written permission from us, you may not:

  • sell, license, upload to streaming platforms (Spotify, Apple Music, YouTube Music, and similar) in your own name, or otherwise profit from the song;
  • use the song in monetised content (advertising videos, paid courses, monetised YouTube channels);
  • register the song with copyright collecting societies (РАО, ASCAP, BMI, PRS, and similar) – you are not its author;
  • claim that the song was written and recorded by a human.

8.3. Content that you provide

The recipient's name, story, and any other details you give us in the description are your data. By placing an order, you confirm that you have the right to use them and to create a song about that person. If you place an order about a public figure or a person who has not given consent, you are responsible for that.

9. Third-party services

To operate the Service, we use third-party service providers: a payment processor, hosting and infrastructure providers, AI model providers, an email service, and similar providers. For details about data processing, see our Privacy Policy.

We are not responsible for the operation or policies of third-party services that we may link to (for example, messengers in which you share the gift link).

10. Warranties and limitation of liability

10.1. Service "as is"

We provide the Service "as is" and "as available". We do not guarantee that the Service will operate without interruptions, without errors, or in line with your expectations.

10.2. What is not excluded

Nothing in these Terms limits our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • breaches of consumer rights that cannot be excluded under applicable law.

10.3. Liability limit

To the extent permitted by law, our total liability for all claims related to the Service is limited to the amount you paid for the song to which the claim relates (or £100, whichever is higher).

We are not liable for indirect, incidental, or punitive losses, loss of profit, or non-material harm (for example, the recipient feeling offended).

11. Governing law and dispute resolution

These Terms are governed by the law of England and Wales.

If you are a consumer in the EU/EEA or another jurisdiction with mandatory consumer protection rules, those rules apply to you to the extent that they are mandatory.

Disputes under these Terms are heard by the English courts, without affecting your right to bring a claim in the courts where you live, if the law gives you that right.

Before going to court, we ask you to contact us at legal@songive.com so that we can try to resolve the issue directly.

12. Changes

We may update these Terms. The version of the Terms in force when you place your order applies to your order. We publish material changes on this page and update the "Last updated" date.

13. Contact

Company details: G Younis Properties Ltd, registered number 15186217, England and Wales. Details are in the Companies House register.

Effective 2026-04-27.

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